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Creating content for your website

Once you've determined your website strategy and created a clear site map, you will need to collect and organise content for the website. Developing content (text, photographs etc.) for your website requires some careful thinking and planning to ensure that you meet the needs and interests of your audience. The first step is to develop your content goals - what you want the content of your website to communicate to your audience.

Appearance

  • Batch content in paragraphs of 100 words or less.
  • Introduce key points with descriptive headers and subheads.
  • Include bulleted lists to help readers slow down and make text easier to read.

Tone

  • Write in "news style" - put the facts up front. State the main point right away - additional details can follow.
  • Write for your audience - content written for students should be significantly different from content written for business people. Remember to consider the reading level and literacy of your audiences.
  • Reserve "feature-style" writing (narrative, descriptive writing) for testimonials and stories.
  • Be sparing with adjectives. Too much advertising and promotion can affect credibility.

Length

  • Pages one or two clicks away from the home page of a comprehensive website should be concise. Pages four or five clicks away can be lengthier. Readers who decide to dig that deep into your website are usually committed to a particular topic.
  • Try to gauge how long you can keep the reader engaged about the information you are delivering.